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3385 Naaman School Rd., Garland, TX 75040
1208 Village Creek Dr. #104, Plano, TX 75093
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Financial Policy


Reyna Hernandez OD

3385 Naaman School Rd

Garland, TX 75040

Financial Policy

  • Patients are ultimately responsible for the balance on account for professional service rendered in our office. This may include services not covered by your insurance policy. We can give you an estimate, not a guarantee of what percentage will be covered by your insurance company.
  • Patients are responsible for updating your insurance information at each visit. If you fail to inform us of such changes, you will be responsible for the full fee on the treatment provided to you. As a courtesy, we will help you by filing the claim.
  • Patients should be fully aware of your insurance co-payments and limitations. If you have any questions about your insurance coverage, you should contact the member services line listed on your insurance card.
  • Patients are responsible for keeping scheduled appointments. If 24 hour advanced notice is not given, a fee will be charged for the missed appointment.
  • Patients must show up with their insurance card and ID to their appointments. If they fail to provide this information, your appointment will be re-scheduled.

Financial Policy

  • Date Format: MM slash DD slash YYYY

Office hours are subject to change due to the ongoing situation. Please call 972-496-2020 for more information.

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